Frequently Asked Questions
What are the delivery requirements?
Feature Films & Documentaries must have a minimum runtime of 50 minutes. TV series/shows must have a minimum runtime of 24 minutes per episode. For detailed information regarding delivery requirements, Feature Films & Documentaries must have a minimum runtime of 50 minutes. TV series/shows must have a minimum runtime of 24 minutes per episode. For detailed information regarding delivery requirements, visit our Delivery Requirements page.
Do you accept short films?
To view or upload short-form video content, visit FlixHouse Shorts.
Which platforms will my title be offered on?
FlixHouse® is accessible across a wide range of devices, including:
Streaming Devices: Roku, Amazon Fire TV, and Android TV.
Smart TVs: Compatibility may vary, but popular brands like Apple TV, LG, Samsung, and Sony are generally supported.
Mobile Devices & Tablets: iOS devices (iPhone and iPad) and Android phones and tablets.
Computers: Accessible through standard web browsers on Windows 8+ (Microsoft Edge & Chrome) and macOS (Safari, Chrome, or Firefox).
Does it cost anything to submit my title to FlixHouse®?
Submitting your content to FlixHouse® is entirely free. There are no upfront setup fees or ongoing charges associated with the process.
Do you accept titles from outside the USA?
Our platform is open to creators worldwide.
If I submit my title to FlixHouse® can I also submit it to another service?
FlixHouse® allows you to retain full ownership and distribution rights for your content, giving you the flexibility to showcase your work on our platform alongside others.
When will my title go live?
Once you upload your delivery materials, your title will undergo a quality check. If everything meets our standards, it will be live within 24 hours. In case of any issues, we'll promptly contact you with details and guide you through the necessary corrections. Please note that addressing these issues may slightly delay your title's launch.
Is there a minimum title running time?
Content requirements vary by type:
What media rights do you require?
FlixHouse® requires Advertising-based Video on Demand (AVOD) media rights.
Will my title be available to a worldwide audience or only select territories?
Your title will be available worldwide by default. After publishing, we can easily geo-block specific territories as requested.
What is the duration of your standard license agreement?
You (Licensor) and FlixHouse® (Licensee) both have the right to remove the title at any time. To do so, written notification must be provided to the other party at least 24 hours in advance.
Upon receiving your notice, FlixHouse® will initiate the removal process, which includes taking down all marketing materials and links associated with the title from our social media platforms.
How do I remove my title?
Remove the title any time by providing 24-hour written notification to FlixHouse®.
Upon receiving your notice, FlixHouse® will initiate the removal process, which includes taking down all marketing materials and links associated with the title from our social media platforms.
What language must my title be in?
We welcome content in various languages! To ensure accessibility for a global audience, please note that subtitles in English are required for any title not originally created in English.
Am I required to submit a separate closed caption file for my title?
Yes, submitting a separate closed caption file is mandatory for your title. This ensures accessibility for viewers who rely on captions and enhances the overall viewing experience for everyone.
What closed captions file format are accepted?
Your closed captions can be submitted in either .VTT or .SRT format.
Am I required to submit actual key art for my title?
Key art is required. While we appreciate your effort, uploading a picture as key art is not sufficient. To ensure a high-quality viewing experience for our audience, we require well-designed posters that meet our specifications.
What format and sizes do you require for artwork?
We require your artwork in .jpg or PSD format, including a Movie Poster (1200x1800 pixels) and a Splash Image (landscape format, 1920x1080 pixels).
Will I be notified when my title goes live?
Yes, you will be promptly notified by email when your title goes live on FlixHouse®. You can expect to receive this notification within 24 hours after the final approval process.
How much will I be paid?
We compensate creators based on the total viewing hours of their titles. Creators earn $0.03 USD per hour their content is viewed (total viewing hours). Hours are tracked from the moment a viewer starts watching your title until it's finished or stopped. To prevent abuse, we exclude views exceeding 3 streams of the same title by the same account/IP address within a month or those identified as fraudulent/unauthorized.
When will I receive royalty payment?
We process and distribute payments within 30 days following the end of each calendar quarter.
To comply with US tax regulations, all filmmakers must provide valid taxpayer identification information before receiving any payments.